Multicom Systems is committed to providing you with the best possible customer service experience. Multicom Systems is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
For access to future Multicom Systems customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information such as your email address in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries. Those companies will be permitted to obtain only the personal information they need to deliver the service. Multicom Systems takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each user, we expressively collect the following non-personally identifiable information, including but not limited to country, language, application version and operating system. This collected information is used solely internally for the purpose of gauging traffic and trends.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Multicom Systems reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
PO Box 7075,
Wetherill Park NSW 2164